networks-are-having-a-hard-time-in-texas-amid-historic-winter-season-storms

Much of Texas has been hit by a historical winter season cold front, leaving lots of without power and impacting internet and cellular phone services in the state.

Downdetector is showing spikes in user reports for T-Mobile and AT&T from Austin, Dallas, Houston, San Antonio, and the surrounding areas.

” We’re experiencing network problems following extreme weather in several areas of the nation and especially across Texas,” T-Mobile president of innovation Neville Ray stated in a tweet. “Our groups are working hard to restore service.”

We’re experiencing network problems following extreme weather in numerous areas of the nation and specifically across Texas. Our teams are working hard to bring back service. Stay tuned, stay safe and thank you for your perseverance.

— Neville (@NevilleRay) February 15,2021

On Monday evening, Ray tweeted to state that T-Mobile is “seeing network enhancements” and to point customers toward a page on the business’s site with updates about the scenario.

Our regional groups have actually been striving and we are seeing network enhancements in Texas as more websites return online. Stay safe!

We’ll be releasing updates here as things progress: https://t.co/EoAoB7Dxbi

— Neville (@NevilleRay) February 15,2021

In action to a client reporting service concerns in Meadows Place, Texas, AT&T’s assistance account stated that “our team is currently working toward a resolution, bear with us.”

Thanks for the heads up, Timothy. Our team is already working toward a resolution, bear with us. ^ BrendaC

— AT&T Aid (@ATTHelp) February 15,2021

“in a couple of pockets of the nation, power interruptions have actually impacted the fiber we utilize to offer connection from each cell website to our changing centers,” the business said.

Some internet providers have likewise said that customers might experience issues due to the fact that of the hard weather condition.

” Spectrum consumers in Texas are experiencing service disruptions associated with winter weather causing business power interruptions and downed lines,” Spectrum stated in a tweet.

Spectrum clients in Texas are experiencing service disturbances related to winter season weather triggering business power outages and downed lines. As conditions enable we will be working to bring back services. We apologize and thank you for your persistence.

— Ask Spectrum (@Ask_Spectrum) February 15,2021

Grande Communications, an internet, TELEVISION, and phone supplier in Texas, has responded to lots of customers requesting for updates on Twitter to say that its crews are working to restore services “as rapidly as possible.”

Hey There! Our crews are presently working on bring back services as quickly as possible; nevertheless, I do not have an approximated time of remediation available.– Nicole

— Grande Communications (@grandecom) February 15,2021

Downdetector is showing user reports of problems with Spectrum, Grande, and Suddenlink as of Monday afternoon.

Update February 15 th, 5: 50 PM ET: Added brand-new tweet from Neville Ray and a link to T-Mobile’s site about its reaction.

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