A customer advocacy group in Europe has actually filed the most current claim versus Apple stating the company purposefully throttled older iPhones in Italy. Reported by TechCrunch, the possible class-action claim seeks EUR60 million (approximately $73 million) in settlement– or about EUR60 per device– for owners of iPhone 6, 6 Plus, 6S, and 6S Plus designs sold in Italy between 2014 and2020
” When customers purchase Apple iPhones, they expect sustainable quality products. That is not what occurred with the iPhone 6 series” Els Bruggeman, head of policy and enforcement at Euroconsumers, said in a statement. “Not only were customers defrauded, and did they have to face disappointment and monetary harm, from an environmental perspective it is also utterly reckless.”
Euroconsumers submitted two comparable lawsuits in December on behalf of member orgs Test-Achats in Belgium and OCU in Spain. The group said in a press release that it plans a fourth lawsuit in Portugal.
” We have never– and would never– do anything to purposefully shorten the life of any Apple product, or deteriorate the user experience to drive customer upgrades,” an Apple spokesperson said in an e-mail to The Edge “Our objective has always been to produce items that our consumers love, and making iPhones last as long as possible is a fundamental part of that.”
Apple agreed to a $500 million settlement in the US last March, after it admitted slowing down older iPhones. The case grew out of the tech giant’s “Batterygate” debate, when iPhone users found in 2017 that iOS restricted processor speeds as iPhone batteries aged. Apple didn’t expose to consumers that the feature– suggested to deal with problems with phones’ efficiency– existed.
The company consented to a second settlement in November– this time, with 34 US states– for an additional $113 million. The state chief law officers said Apple “totally understood” that by concealing the deliberate slowing down of older phones, the company could make money from individuals buying brand-new phones rather than replacing the batteries. Apple did not admit to any of the allegations in that settlement.
Update January 25 th, 10: 45 AM ET: Adds comment from Apple representative.